Privacy & Security Policy

When you visit our web site, we automatically recognize your Internet service provider, the Web page from which you came, and a record of your activity on our site, but you cannot be identified as an individual. The customer information that Hilo Hattie collects through its web site is used to process orders and to improve your shopping experience.

We use the information you share with us to improve your shopping experience by allowing us to make our Web site easier and more enjoyable to use. The information you volunteer enables us to process your purchases, confirm your orders, customize the content and layout of our pages, notify you about updates to our site, and provide you with additional information about our products. We do not sell or share any of your personal information with third-parties or use the information you provide in any way other than as identified above.

The information you supply to us is added to our customer database. We may also send you catalogs or emails to inform you of new products, services and special offers, special promotions or upcoming events. You can remove yourself from our email list at any time.

Hilo Hattie has taken measures to ensure that shopping at Hilo Hattie is a safe and enjoyable experience for our valued customers. We use Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online is just as safe as giving your credit card number over the telephone.

Other Information We Collect:

A Log Data: When you visit this Web Site, our web servers automatically collect anonymous information that describes how our visitors use and navigate our Web Site, and which includes the number and frequency of visitors to each web page and the length of their stays, as well as the anonymous information automatically sent to us by your web browser, such as browser type, referrer data that identifies the web page visited prior and subsequent to visiting our Web Site, and IP addresses. We also may determine what technology is available through your browser in order to serve you the most appropriate version of a web page. For example, we may determine that you have installed a version of Flash, and we will then send you the appropriate Flash version of the web page rather than an HTML page.

IP Addresses: An IP address is a number that is assigned to your computer or network when you are on the Internet. When visitors request pages from our Web Site, our servers log the visitor's IP address. We may collect IP addresses for a variety of internal purposes, such as system administration, to report aggregate information to our advertisers, and to audit the number of visits to different pages on our Web Site.

Cookies: Cookie is a small piece of information that web sites use to remember information about users. Hilo Hattie may use cookies for a number of purposes, such as tracking usage patterns on the Web Site, measuring the effectiveness of advertising, or limiting multiple responses and registrations when we conduct polls and sweepstakes. We do not store any PII in cookies, and we do not link the cookies to any PII we collect. We will not use cookies to retrieve information from your computer that was not originally sent by us to you in a cookie. Advertisers or other third parties that are serving content on some of our pages may set and access their own cookies on your computer. Such third parties' use of cookies is subject to their own privacy policies, which may differ from this one. Such third parties do not have access to our cookies.

Hilo Hattie also uses cookies to recognize our members and remember shopping list items. Hilo Hattie uses transient cookies to provide continuity from page to page. Within a single visit, these cookies store information such as your shopping list to simplify checkout. They do not contain any personally identifying information. Hilo Hattie also uses persistent cookies to identify members after their first visit. These cookies remain on the hard drive of a PC and allow a user to enter our site without having to log in on every visit. To access any secure areas such as your account information or checkout, you must still enter your password.

You can, of course, disable cookies on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our Web Site will not operate correctly if you disable cookies. You should consult with your browser's provider/manufacturer if you have any questions regarding disabling cookies.

Statement of Changes:

Privacy Statement was last updated on September 24th, 2013